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"The shipping company in this case has been very pleased with the follow-up and assistance they received during the assessment of damage to MV SUPERIOR.

As things stand, this is not an event that will lead to an insurance claim, nevertheless the Claims Team and not least the surveyor have followed up well with the shipping company and kept all parties updated throughout.

This is a prime example of how cooperation between customer and lead insurer should work. Now we must hope that the parts arrive quickly so the vessel can sail on."

CR Nordic – M/V Superior, Bergen UW