Risk management

WHY

In the Classic safety view, humans are perceived as a hazard and error prone. To address this, reactive systems like the International Safety Management (ISM) Code System, Planned Maintenance system and Reporting system have been developed to support daily operations and control and monitor the inherent human risk.

Furthermore, Classic safety thinking supports the idea of learning from failure and adverse incidents by identifying root causes.

HOW

We support the Classic approach by creating and delivering services that are tailor made, communicative and of great value to your business.

WHAT

Helping you to manage the risk through knowledge sharing, assessments and tailor-made interactions at Officer seminar or Emergency drills.

Toolbox of knowledge
Shipping today overflows with lessons learned, some of which address specifics of design or construction while others address more general issues. Whatever the cause(s), it is important that each lesson learned presents a case that provides food for thought.

Officer seminar
Whether you are interested in topics specific to insurance  - ”what is insurance and how do you most effectively manage claims” or “Critical safety thinking”, for example - or other, more general topics, we will accommodate your needs.  Our field of expertise is at your disposal, at your request. Over the years our participation in  officers’ seminars has received good feedback and this is without doubt due to the alignment of content to expectations.

Emergency drills*
We customize emergency exercises to suit your organization. The exercises are run at no extra cost to the assured. Current topics include grounding, collisions, loss of propulsion and fires, crew injuries etc. In order to ensure realistic, challenging and dynamic scenarios, we cooperate with external consultants with expertise in:

- Navigation

- Shipping

- Ship-management

- Legal input

- Engineering

*as stipulated in the ISM Code

Management and Operational Assessment
The Safety Management System is a framework designed to capture all possible scenarios onboard, thereby supporting a high level of operational quality. While the system is evaluated through audits etc., we aim to focus on facilitating discussion around key (work) functions that contribute to success and understanding why they work; inevitably, such discussion will also reveal the often neglected behaviour and routines that can prevent incidents from happening.

WHY

Ask yourself - why things do most of the time go right?

Progressive safety thinking opposes the Classic Safety model by perceiving humans not as a hazard but as a resource. No system is flawless, and humans are viewed as one of the many constituent parts of the system/operation. Progressive safety thinking changes the status-quo, so that safety is defined as being ‘when as many things go right as possible’. We understand safety through daily operations and routines, and safety management is about continuously and proactively trying to anticipate developments and events.

We believe progressive thinking must be a complement to the existing safety regime for business to advance and succeed.

HOW

We make and deliver services that are bespoke, creative, unconventional, communicative and of great value. We facilitate Progressive safety thinking by means of interviews, “Critical Risk Management” Officer seminars and developing the ideas behind resilience engineering.

WHAT

Perceptions is reality - How do your organisation experience safe operation?
Your people’s perception is reality. Through interviews, face to face on-board and within the shore organisation interviews, we facilitate dialogue, where perceptions and experience are captured. The outcome - the value, is the multiple understandings (truths) on various topics e.g. Safety vs. Efficiency, Responsibility and Power, Communication and Learning. Creating themes from the dialogues, provides a unique of why operation succeed and sometimes fail. Thus. Strengths and Opportunities within your business.

Resilience Engineering
To maintain success, we believe organisation must be prepared for business interruptions. Because peration model in shipping become more complicated, some say complex, the ability to Monitor, Respond, Anticipate and Learn swift, becomes essential. If you want to explore and understand your organisations Resilience, we can facilitate a Resilience Assessment Grid addressing these abilities and indicating your Strengths and Opportunities?

Functional Resonanse Analysis Method (FRAM) - when classic thinking is a dead end
In the classical safety view, humans are a hazard and error prone, wherefore standard accident investigations typically identify "human error" or “crew negligence” as the root cause that needs to be managed. This is one truth only, which historically has left us with a limited understanding about; how “work is carried out” and measures to prevent re-occurrences.
The FUNCTIONAL RESPONANCE ANALYSIS METHOD (FRAM) approach helps us to develop a model of the activity (process or performance), a representation and an understanding of the situation as a whole – favour asking questions, before searching answers – causes. With this approach and focus in the analysis we may be able to understand and prevent losses more effective in way of:

- Accident analysis - retrospective analysis
- Potential risk - prospective analysis
- System design/redesign analysis

Want to know more – just contact us!

AI and applied nautical expertise

We have developed a system that uses a combination of AI and applied nautical expertise to assess the risk of claims for a ship or fleet.

This has been calibrated from a rich and comprehensive claims database which provides insight into future performance that cannot accurately be provided by recent claims experience alone.

Integrating and analysing data gives us increasingly sophisticated insight which we share in the form of benchmarking of fleet performances, and predictive analytics enables users to identify behaviours that correlates with loss.